Enjoy unlimited professional remote IT support. Our techs will assist with any issue from installation to troubleshooting of hardware and software. Whether you need training, or support, we are always happy to assist you with our professional support.

Our fully encrypted backups will capture critical practice management data and will be monitored daily by our techs. Our system also validates backups daily to maintain data integrity. Data will be stored locally and in the cloud to maintain HIPAA compliancy.

Our techs will monitor your IT systems for updates and patches. We will schedule our system maintenance outside of business hours, and apply updates that are tested to verify compatibility with your practice management applications and imaging systems. We will optimize and make sure your systems are running efficiently.

HIPAA requires that proper encryption is implemented to protect EHR/ePHI. We will identify the recommened encryption methods that can be applied to your existing IT systems. All of your IT assets that contain EHR/ePHI will be encrypted using best practices and modern technology that's available to us.

Our 24/7 monitoring tools  monitor your network proactively to help you identify incoming issues by providing predictive alters. We will notify you of potential threats and abnormal network traffic or outages of any affected equipment so that troubleshooting can be started. We will monitor your server, workstations, portable devices, wireless access points, switches and routers.