IT Managed Services
Allow us to eliminate complexities in technology, as we simplify and deliver the best customer experience. Our services derived from feedback received by a lot of dentists and medical doctors within the healthcare industry. With us at your side, you will get the essential IT services that maximize cost-efficiency and productivity for your staff, while offering the highest levels of privacy and security to protect all aspects of electronic patient healthcare information as mandated through HIPAA.
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Our policies, procedures, technologies and services are audited by a third-party to validate conformance with HIPAA privacy and security requirements, and Core Signum will execute a HIPAA (BAA) Business Associate Agreement with Covered Entities.
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Whether you're seeking on-demand technology support of your existing IT systems, or you need a complete upgrade of your IT infrastructure, we are ready to support you from service conception to delivery.
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We have the necessary resources to support dental and medical practices throughout the U.S. Most IT providers will promise, but are unable to deliver solutions and services that are aligned for the healthcare industry, so we are here to fill that gap that the healthcare industry needs today. We can manage your technology from end-to-end. Let us know how we can assist you with our complete HIPAA compliant services.
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Our services can be scaled to your budget at any given time, and we will work with you to develop services tuned to your requirements, processes and procedures.
REMOTE & onsite IT Services
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Responding to system crashes or outage resolution including servers and workstations
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Day-to-Day break/fix IT help desk support and resolution
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Troubleshoot and provide root cause analysis of major interruptions/outages
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Installation and configuration of IT hardware (servers, workstations, laptops, tablets, mobile devices, printers, scanners and more)
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Troubleshoot and support of Windows, MAC OS, iOS, Android and Linux-based systems
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Complete concierge nationwide IT Services On-site or via Phone, Email, and Remote Connection
MOBILE DEVICE MANAGEMENT
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Assistance with deploying portable/mobile devices within your practice
- Inventorying all portable/mobile devices for centralized management
- Implementing policies on portable/mobile devices
- Mobile device patch management and system updates to maintain HIPAA compliancy
- Data encryption of portable/mobile device data and system
- Remote troubleshooting of portable/mobile devices
- Assistance with mobile carrier troubleshooting and resolution of portable/mobile device issues
NETWORK MONITORING
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Monitoring web traffic for potential breaches and malicious threats
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Penetration testing and reporting
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Deep packet inspection services
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Content filtering and blocking
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Internet usage policy implementation
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PCI scan and certification services
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Data encryption audit and implementation
SYSTEM INTEGRATION
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Assistance with integration of hardware into your practice
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Implementation of major practice management applications
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Assistance with migrating data to new IT systems
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Assistance with HIPAA technology policy implementation
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Assistance with bridging and interfacing Practice Management Applications with Imaging Applications
IT Purchasing
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Technology replacement plan and access to various vendors for purchasing technology
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IT hardware procurement and contract analysis
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New office equipment purchasing (e.g. new construction, extension to existing office)
HELPING YOUR PRACTICE ACHIEVE MAXIMUM EFFICIENCY & SECURITY
Our approach is practical, yet our standards are unique. We are here to enable you to leverage technology to its maximum potential.